“My Fujifilm Instax Mini 90 camera is showing a blinking ‘E’ on the LCD display. What do I do?” We must get this question over at EverythingInstax.com and InstantCameraRental.com everyday.

This blinking ‘E’ error on the LCD display can happen on any Instax camera with an LCD display (i.e. Mini 50S, Mini 90, Mini 70 or Mini 25S). The ‘E’ error will seemingly show up out of nowhere and render the camera useless. There is good news and bad news. The bad news is you cannot make this ‘E’ error go away by replacing the batteries or pressing some combination of buttons. The good news is I have outlined for you below how you can get your camera replaced for FREE from Fujifilm North America Corporation!

Step 1:

Obtain you proof of purchase (e.g. Amazon Invoice, Best Buy reciept, etc.) If the purchase was with in the last 365 days Fujifilm will replace the cameras for free.

Step 2:

Before shipping remove the batteries and any accessories (lanyards, lens filters, etc.). Do not include anything but the camera. Do not ship the camera in original box. Keep all original packing and instructions. You are shipping only the camera.

Step 3:

Print out a version of this letter (Word/PDF). The items highlighted will need to be customized for your return.

STEP 4:

Prepare the camera for shipping by protecting with bubble wrap, newsprint or packing peanuts and placing in shipping package.

STEP 5:

Ship (1) Camera (2) Copy of Purchase Receipt (3) Copy of Letter to:

FUJIFILM North America Corporation
1100 King Georges Post Road
Edison, NJ 08837
Attn.: Camera Repair Dept.

STEP 6:

If you include an email in the letter you should get a reply like the one below when the package is received: 

STEP 7:

Cameras are typically repaired/replaced and shipped back with 10 business days.